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I PURCHASED A HTC TILT 2 FROM WIREFLY.COM I RECIEVED THE PHONE IN 5 DAYS PATHETIC RIGHT THERE THE PHONE NEVER WORKED IT WOULDNT EVEN TURN ON I CANCELED MY SERVICE WITH AT&T NO PROBLEM HOWEVER WIREFLY WOULDNT TAKE THE PHONE BACK ONLY WANTED TO EXCHANGE IT EVEN THOUGH I WAS WITHIN MY 30 DAY EXCHANGE PERIOD NOW THEY AGREED TO TAKE IT BACK BUT I HAVE TO WAIT FOR A RETURN SHIPPING LABEL AND THATS GOING TO TAKE 10 DAYS PLUS THE 12 DAYS IVE SPENT FIGHTING WITH THEM TO GET THIS LABLE AND NOW THEY SAY THAT SINCE I HAVE HAD THE PHONE FOR OVER 20 DAYS I HAVE TO PAY FULL RETAIL PRICE FOR THE PHONE WHICH IS 535.00 THATS NUTZ FOR A PHONE THAT IS WORTH NOTHING BUT A PAPER WEIGHT. CONCLUSION DONT EVER EVER BUY FROM WIREFLY THEY SUCK THERE CUSTOMER SERVICE *** JUST GO STRAIGHT TO A AT&T STORE YOU MIGHT PAY A BIT MORE FOR THE PHONE BUT THERE WONT BE ANY HEADACHES AND YOU WONT BE STUCK PAYING 535.00 FOR A POS

Monetary Loss: $535.

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Wirefly_Support
#103250

Sorry to hear you had a problem with your order, but based on your comments, it sounds like there may have been some misunderstandings on your order.I work at Wirefly’s HQ in Reston, VA, and I’d happy to look at your order in detail and address all your issues.

I will need some specifics, though – an order number would be best, but I can also search for your transaction by phone number or email address. You may either send me a PM or send an email to OnlineSupport@Wirefly.com with your order details.

Your experience is not one that we want to repeat, so we’d very much appreciate the opportunity to resolve this matter for you and for future customers.- Wirefly_Kim

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