Since there's been a rumor that VZW's last day to offer unlimited data plan is 7/6/11, I purchased 2 phones with unlimited data via phone sales on 7/6/11 confirming several times with the sales rep that I will get unlimited. I get several emails from Wirefly on the same day approving my purchase request.
Several days later, I get the phones with 2GB plan on the invoice. I call Wirefly, and the rep says this problem was posted in their bulletin and all will be taken care of, no worries. I get my 1st bill from VZW showing 1 with unlimited and 2nd with 2GB. I make 10 different calls to Wirefly and all the way up to Executive Office, and all i got was despite no error made from my end, "there's nothing we can do at this point".
I ask for refund, but that's not allowed as well. WTF?