Wirefly - The support is clueless not supporting the new Parental Control App
I installed the Wirefly Parental Control App (Version: 1.16.0) from the Blackberry App World.I was surprised to see the app.
The app install on my phone was fine but that's as far as I got. I could not login. received a login error that said "Sorry Something went wrong." and then said "Doh!" I could not get it to work so I contacted support at support@wirefly.sparebackup.com and that was also just as big a disappointment. I have not receive a response from anyone.
Can someone tell me what's going on here?Not only does the product suck but so does the service.
You May Also Like

"My deal was for $110.00 per month + tax - TV, Internet & phone.Within two months of bundling the 3, ($10 savings?), the bill was $175.02..."
Read more

"Are you bored & have nothing exciting to do to occupy your mind? I have the answer just call AT&T & get "U-Verse" for your phone, Internet & your cable!..."
Read more

"Two days in a row I was shopping for a VZW RAZR in white at wirefly.com and a revolving price in red next to the phone picture stopped at $45.62..."
Read more

"On Saturday August 3, 2013 the following unauthorized debit transactions appeared on my bank statement $199 07:28 pm AT 19:28 $199 07:34 pm AT 19:24 $199 07:38 pm AT 19:38..."
Read more

"I to have had many issues with my trailer. We purchased a 2015 Timber Ridge the summer of 2016. I also feel ORV misrepresents their product. Initial quality and construction..."
Read more

"oh, God . It was an art project involving 12 portraits of people. I had worked with them for a year. The book , I had spent quite a long..."
Read more

"Two years ago I bought a leather bonded sleeper sofa from Rooms to Go. Since then the leather gradually began to strip off the sofa. In early July I went..."
Read more

"Package was sent from shipper using FEDEX... Package was shipped on 8 Sep - Package was deemed undeliverable because of damage in shipment on 26 Sep - Package was shipped..."
Read more
Comments
Great Comment! Would You Like to Convert It Into Review?
You will be able to edit the text before publishing.Terms of Service
Kim, "So sad" is on point, I have no issues with my phone.I am trying to contact the support team who manages the "support@wirefly.sparebackup.com" support.
I tried to email them but have not received a response.
It looks like the app is created by "Spare Backup" but supported by you.What do you suggest I contact next?
the Wirefly Parental Control app is a dud. I tried it an received the same error.
Hi ValuedCustomer,
I am sorry to hear that you are having problems with Spare Backup.I would like to review your order and assist you with your issues.
Can you please email me your order number to onlinesupport@wirefly.com and I will make sure we work with you and Spare Backup to resolve the problems you are having.I look forward to hearing from you soon.
-Kim
Wirefly just sells the cell phones. You need to contact the maker of the APP which obviously is not Wirefly.
Select Reason