Not resolved
4 comments

I installed the Wirefly Parental Control App (Version: 1.16.0) from the Blackberry App World.I was surprised to see the app.

The app install on my phone was fine but that's as far as I got. I could not login. received a login error that said "Sorry Something went wrong." and then said "Doh!" I could not get it to work so I contacted support at support@wirefly.sparebackup.com and that was also just as big a disappointment. I have not receive a response from anyone.

Can someone tell me what's going on here?Not only does the product suck but so does the service.

Review #249289 is a subjective opinion of

Private message
Helpful? Yes 0 No 0
Report

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#415375

Kim, "So sad" is on point, I have no issues with my phone.I am trying to contact the support team who manages the "support@wirefly.sparebackup.com" support.

I tried to email them but have not received a response.

It looks like the app is created by "Spare Backup" but supported by you.What do you suggest I contact next?

Reply
Report
Helpful? Yes 0 No 0
Anonymous
#415367

the Wirefly Parental Control app is a dud. I tried it an received the same error.

Reply
Report
Helpful? Yes 0 No 0
Anonymous
#412332

Hi ValuedCustomer,

I am sorry to hear that you are having problems with Spare Backup.I would like to review your order and assist you with your issues.

Can you please email me your order number to onlinesupport@wirefly.com and I will make sure we work with you and Spare Backup to resolve the problems you are having.I look forward to hearing from you soon.

-Kim

Reply
Report
Helpful? Yes 0 No 0
Anonymous
#411799

Wirefly just sells the cell phones. You need to contact the maker of the APP which obviously is not Wirefly.

Reply
Report
Helpful? Yes 0 No 0

Wirefly Most Helpful Reviews

More

Wirefly Reviews

More

You May Also Like

Directv - Bill kept increasing while on a 2 year guaranteed Contract!
Directv
"My deal was for $110.00 per month + tax - TV, Internet & phone.Within two months of bundling the 3, ($10 savings?), the bill was $175.02..." Read more
"HELD HOSTAGE UVERSE ATT DSL"
Att
"Are you bored & have nothing exciting to do to occupy your mind? I have the answer just call AT&T & get "U-Verse" for your phone, Internet & your cable!..." Read more
WIREFLY ONLINE SCAM
Wirefly
"Two days in a row I was shopping for a VZW RAZR in white at wirefly.com and a revolving price in red next to the phone picture stopped at $45.62..." Read more
Asurion - Unauthorized charges to my account
Asurion
"On Saturday August 3, 2013 the following unauthorized debit transactions appeared on my bank statement $199 07:28 pm AT 19:28 $199 07:34 pm AT 19:24 $199 07:38 pm AT 19:38..." Read more
Outdoors RV Timber Ridge 250RDS not the quality you expect.
Outdoors Rv
"I to have had many issues with my trailer. We purchased a 2015 Timber Ridge the summer of 2016. I also feel ORV misrepresents their product. Initial quality and construction..." Read more
Snapfish - Trauma re printing of photo book
Snapfish
"oh, God . It was an art project involving 12 portraits of people. I had worked with them for a year. The book , I had spent quite a long..." Read more
Rooms to Go Customer Service for Delivery
Rooms To Go
"Two years ago I bought a leather bonded sleeper sofa from Rooms to Go. Since then the leather gradually began to strip off the sofa. In early July I went..." Read more
FREIGHT SHIPMENT - FEDEX SUB-CONTRACTS
Fedex
"Package was sent from shipper using FEDEX... Package was shipped on 8 Sep - Package was deemed undeliverable because of damage in shipment on 26 Sep - Package was shipped..." Read more