After ordering a phone from Wirefly as an added line to my Verizon account, the phone never shipped. I got no where with customer service.
I put in another order and that phone was shipped. I called Verizon to activate the phone. Their customer service said there was alread a line added, I said no, I never received that phone. Verizon then cancelled the nonexistent phone and service, and proceeded to charge me an early termination fee!
For a phone I never had. Then they programmed the wrong phone number into my new phone, the one I actually DID have. This caused Wirefly to say I had breached their contract, and charged my credit card over $200 for equipment, equipment I NEVER RECEIVED. I told them, look I ordered one phone, I have it in use.
Verizon programmed the wrong number into the phone. They said that was not their problem. So Verizon, and Wirefly screwed me to the tune of over $400 for a phone line and phone I never received or used.
I put it into dispute with Mastercard, who did nothing.