After ordering a phone from Wirefly as an added line to my Verizon account, the phone never shipped.I got no where with customer service.

I put in another order and that phone was shipped. I called Verizon to activate the phone. Their customer service said there was alread a line added, I said no, I never received that phone. Verizon then cancelled the nonexistent phone and service, and proceeded to charge me an early termination fee!

For a phone I never had. Then they programmed the wrong phone number into my new phone, the one I actually DID have. This caused Wirefly to say I had breached their contract, and charged my credit card over $200 for equipment, equipment I NEVER RECEIVED. I told them, look I ordered one phone, I have it in use.

Verizon programmed the wrong number into the phone. They said that was not their problem. So Verizon, and Wirefly screwed me to the tune of over $400 for a phone line and phone I never received or used.

I put it into dispute with Mastercard, who did nothing.

Had an Experience with Wirefly?

Write a review


Terms of Service
Post Comment
Reston, Virginia, United States #754399

Wirefly sell's REFURBISHED phones which is probably the worst thing about them, they run a variety of other dishonest scams also which is why they had to change their name from Inphonic, save your money and buy new instead of REFURBISHED, you'll thank yourself you did.


I too have been screwed by wirefly.I ordered two phones from them.

Called verizon and activated the phones on the numbers that were upgraded. Then switched the phones to other line on same account. Told the customer rep that the phones came from wirefly and that i dont want to recieve any charges. My recipt says nothing about not switching numbers.

It says call verizon for issues with programing etc. Vz rep says no problem. Next day wirefly foriegn guy calls says he needs my password to my account so he can check it. I reluctantly give it to him because he says i will be charged 300 bucks.

He checks my account and says that i cant change nothing on my plan i will owe 300 bucks per phone.

I called verizon and they couldnt belive it. The say the activated phones like this all the time.

I have done this before with phones from best buy and.from verizon.

The upgraded lines are still active and extended and everything.Anyone have any suggestions on how to deal with these crooks?


I can help you out. Please contact me at onlinesupport@wirefly.com I promise to fix this for you.

John @ wirelfy.

You May Also Like

WIREFLY ONLINE SCAM Wirefly "Two days in a row I was shopping for a VZW RAZR in white at wirefly.com and a revolving price in red next to the phone picture stopped at $45.62..." Read more 5linx - Please Do Your OWN Research Before Making Comments! 5linx "I sit hear and read all these interesting comments and it just baffles me at the way people communicate their feelings. If anyone has ACTUALLY taken the time to..." Read more Internet America to ...who? Oh...Rise Broadband?? Rise Broadband "Oh, hold on to your pants. This is a long ride. In June of 2014, I received a postcard flyer from Rise Broadband letting me know they bought Internet America..." Read more Total Wireless - Scammy-class action anyone? Total Wireless "I purchased from Walmart-it says it's a 6gb Walmart exclusive plan. My phone says I used 4.6 gb, they say it's my 5 gb cap and it no longer works...." Read more Hughes Federal Credit Union Ripped Me Off! Hughes Federal Credit Union "Account had $50 taken out for "INACTIVE DORMANT FEE" Without my knowledge or consent. I have been with this bank for over 10yr & never had this happen Account had..." Read more ONE WORLD VAN LINES - Had I known I would havve Run as fast as I could ONE WORLD VAN LINES "No interstate license at time of move. No proof of weight Cost increased over $1000 dollar Unlike the first report I would have been better off if they had cancelled...." Read more Lazada Malaysia - Please solve this or should i get legal advise from lawyer? Lazada Malaysia "Order no. 335567535 placed on 10/sept/2017. Received confirmation email. Without any noticed 9days after got email from lazada on 19/sept/2017. Then i make an online chat with customer service on..." Read more Skechers - Shoes didn't last Skechers "We got the the light up shoes for are son, who was so excited to have light up shoes.. after a almost 70 dollar price tag the shoes didn't even..." Read more