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Customer service reads from a script from another country thus is not very helpful and was a total waste of my time for several phone calls. They tell you everything is fine and that they can fix the problem but they couldn't fix one problem that I had.

Had to call Verizon to fix everything.

They never sent me my $100 gift card promo code which is fine but after complaining about it they said it would take up to 14 days for my complaint to be read - unacceptable. I have only so many days to send that in - maybe they already know that.

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Hi Anonymous,

I am very sorry to hear that you have had this experience with us. I would like to review your order and make sure you get your gift card promo. Please email me your order number to onlinesupport@wirefly.com, and I will be happy to review your order and work to resolve your issues as soon as possible. I look forward to hearing from you soon.



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