Not resolved
2 comments

I did purchase a Blackberry VM605 Bluetooth speakerphone.After 5 month it started to malfunction.More and more often I started to hear interruptions while playing the music.

So, I called to Wirefly to find out how can I exchange the unit.What I've got it just "we have 30 days exchange return policy" .But what about manufacturing warranty??????? I called to Blackberry Customer Service and they told me that I have process it through "buy point" which is Wirefly.

So as you see,Wirefly pushes me to manufacturer,manufacturer - to Wirefly.Just waste of money and nerves.Buy form trusted source in case IF something wrong with your device they won't send to NOWHERE.

Had an Experience with Wirefly?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Wirefly_Support
#223715

I am very sorry to hear that you have had this experience with your order from us.The carrier should be able to assist you with warranty issues within the first year, so I am surprised to hear that you have had so many issues.

We will be glad to work with you and see what we can do to help rectify this situation for you.

If you would please email us at onlinesupport@wirefly.com, with your order number information, we will reach out to you and see what we can do to assist you with your phone issues.We look forward to working with you and hearing from you soon.

Anonymous
#223704

Sounds like Blackberry is not honoring their warranty. You would think they would want to keep their customers happy since everyone stopped bying BB's for IPhones.

You May Also Like

ACN has the worst customer service I've ever experienced in my life. They are rude and asssume customers lying. It's a scam for internet and will never ever use acn again Acn "I contacted them and I not only was spoken to nicely, the associate accused me of lying. I was told when I got the service it wasn't on a contract..." Read more Data Com - Salesforce Data.com Which Is A Part Of Salesforce... Is A Big Scam, Fraud And ***-Artist! Data Com "No Wonder They Got So Many Bad Reviews! Many Members Are Scared To Come Out And Tell The Truth! I Have Hidden The Truth Long Enough! Now It Is Time To Spill The..." Read more Icsolutions - Ic solutions, shady fraudulent company Icsolutions "They failed to provide the fact that it is strictly a middle man company, and that after purchasing your local number you still have to pay for an account directly..." Read more Cricket Wireless - Activation fraud Cricket Wireless "Today I stopped at a Cricket Wireless store to ask questions about switching over to their company. Before I knew it, I was getting signed up. Ok, no problem, except..." Read more 24 Hour Wristbands - Lanyards are USELESS 24 Hour Wristbands "I ordered 500 lanyards for one of my good customers from them, and they SUCK! Within days of using them the logos rub off the fabric. Their response is "these..." Read more Hughes Federal Credit Union Ripped Me Off! Hughes Federal Credit Union "Account had $50 taken out for "INACTIVE DORMANT FEE" Without my knowledge or consent. I have been with this bank for over 10yr & never had this happen Account had..." Read more Elon Property Management - Disgusting Dirty Place and they call them Upgraded???? Elon Property Management "Moved into an Elon property this month basically every time I walk in this place it just disgusts me first thing I do look for all the bugs in here..." Read more Directv - Equipment does not work.  "Known issue" no fix for over 1 year. Directv "1 month ago today we had Dirctv installed. The boxes in our home lose internet connection everyday sometimes hourly. We have called Directv everyday for the last 30 days on..." Read more