After completing the web purchase process from the Wirefly site, I tried to transfer my contacts to my phone.The Wirefly Mobile Backup did not work.

It asked me to downgrade my Safari browser from the latest version to access the site. I installed the application from the Blackberry App world and it has notified me that the application has memory leaks. (http\gomemoryleaks) I STRONGLY suggest you stay away from the service.

I can't get the time that I spent installing and setting up the application back.Trust me, it's a waste of your time and don't count on getting your contacts back.

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I'd be interested to know if Wirefly helped resolve the problem. Any update?


i cant find my contacts


Hi Anonymous,

I am really sorry to hear that this has happened.Can you please email me your order number so that I can have a customer service manager reach out to you to assist you with this?

The email address is: onlinesupport@wirefly.com.

I will make sure we work with Mobile Backup to resolve and address your issues.I look forward to hearing from you soon.


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