This is a HUGE SCAM. I ordered a phone from Wirefly due to their great rate.
The phone was for an employee in another state and I was instructed by Wirefly that they could not ship the phone to other than the billing zip code – that they had to have it shipped to myself, then once received, I had to call them to change the phone number to the employee's area code – then ship the phone to my employee (and of course, pay for the shipping at my own expense). I received the phone – called the phone number that was on the packing slip – and changed the phone number to the area code that I needed it to be – then shipped it off to my employee. A few months later, I receive a letter from a collection agency for $300. After countless of hours on the phone, being transferred from one department to another, dealing with Wirefly, NCO Financial, and Simplexity (all of who point the finger at the other) – no one will help me.
They tell me that since I switched the phone number that I cancelled the contract with Wirefly and therefore owe them the money. They were the ones who told me to change the number because they couldn't send the phone directly to my employee who is located in another state! And on top of that – they give you AT&T's direct phone number to call on their packing slip – and if you call "˜another carrier' other than Wirefly, you cancel your contract!
Stay away from Wirefly. They would have had 6 other phone orders (and more in the future) from our company but due to this experience, I am willing to pay another carrier higher price than deal with this again.