1 comment

I picked phone to add to family plan went over contract was pleased but i got e-mail needed to contact I did.okay then went on to say that plan was not available,I was sitting there looking at the plan they argued with me.someone else talked to me I thought it was fixed waited on phone never came and got another e-mail said that I didn't qualify for phone they didn't explain why tried to call back put in code and every time I was hung up on they were rude they record contract wouldn't listen to me i told them to go back and listen they wouldn't do that,and its still offered the plan i wanted never will do business with them ever again.

Monetary Loss: $250.

Had an Experience with Wirefly?

Write a review


Terms of Service
Post Comment

Hi!Your comment really concerns me that you were treated so poorly by our representatives.

I would like to assist you with your order and resolve this for you. If you would please email me your order number, onlinesupport@wirefly.com, I will review your order, have all appropriate conversations and calls pulled and have the agents addressed as necessary.

That is not how we want our customers treated and what you experienced is not typical.I am sorry that you have had this experience with us and look forward to hearing from you soon so that we can resolve your concerns.


You May Also Like

My Family Mobile - BEWARE! RIPOFF WARNING!!!!! My Family Mobile "We canceled our service with WALMART Family Mobile in November 2016 and had the cell number ported to another provider. WALMART has continued to bill us without explanation and is..." Read more Wirefly - The support is clueless not supporting the new Parental Control App Wirefly "I installed the Wirefly Parental Control App (Version: 1.16.0) from the Blackberry App World. I was surprised to see the app. The app install on my phone was fine but..." Read more Internet America to ...who? Oh...Rise Broadband?? Rise Broadband "Oh, hold on to your pants. This is a long ride. In June of 2014, I received a postcard flyer from Rise Broadband letting me know they bought Internet America..." Read more Smart Circle International - *** Smart Circle International "Are you a psychopath? Are you a ***? Do you have no moral compass? If so, Smart Circle International is the place for you. Everybody hears..." Read more Empower Laptop - Motherboard ..... TRASH !!!!! Empower Laptop "Acquistato MB ... Arrivata non funzionante. Rispedita,a spese mie, arrivata altra MB...non funzionante. I "signori"credevano che volessi fregarli così ho fotografato le MB insieme in cui erano evidenti i numeri..." Read more 24petwatch - "Service of Ecellence" 24petwatch "RE: KULE (WOLF) William C. Cabrera (562) 316-5871 Just to inform 24PetWatch of their deligence in locating KULE after getting out away from the house yesterday afternoon. The Micro chip..." Read more Comcast - COMCRASH SUCKS!! 100mb/sec package, YEAH RIGHT!! Comcast "Supposed to be getting an "Upgraded" package @ 100mb/download, and I can barely get 25-39mb on a good day!! Cannot believe I have been a customer for more than 2..." Read more Simple Mobile - Wouldnt refund my 27$ after stealing Simple Mobile "MY PHONE WAS DEEMED COMPATIBLE by a simple mobile rep then after the $ is taken out of my account i call back trying to set it up and a..." Read more