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Wirefly

Rating:
80 complaints

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Wirefly is the internet number one seller of cell phones and wireless telephone service. The company’s search system offers you to find a phone by carrier, by brand or pre-paid services. You can also look for touch screen phones, unlocked phones and laptop cards. Once you have chosen the phone it is also possible to compare different service plans and choose the best one for you. There are pre-paid and post-paid services, in the latter one you pay every month for a set number of minutes. You can also choose a family plan where family members or friends share some amount of minutes. Wirefly sells compatible phone accessories and gives bonus ringtones. The company offers phone upgrade if you extend your service plan so you can replace your current phone for a newer model for free or at a big discount. Please try to contact Wirefly Customer Service directly prior to posting any complaints on this site.

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Wirefly Reviews

Jercydi
Wirefly - Droid Razr Customer Service Nightmare

On December 15,2011 I received delivery of my Droid Razr. On January 20,2012 my phone goes dead during a conversation and the screen stays black. I try everything I could think o...

#290497
Jan 20, 2012
78

ValuedCu...
Wirefly - The support is clueless not supporting the new Parental Control App

I installed the Wirefly Parental Control App (Version: 1.16.0) from the Blackberry App World. I was surprised to see the app. The app install on my phone was fine but that's as far...

#290012
Jan 18, 2012
52

Sllimnore
Wirefly....CUSTOMER RELATIONS HORRIBLE!

I have ordered phones from WireFly for over six years, Yes, six years. ----I ordered a phone for my daughter on Jan 6. I received the phone with no problems. On Jan 15 I tried to...

#289715
Jan 17, 2012
98

Greatest...
Wirefly NOT worth it!

I purchased a droid x2 through wirefly thinking that I was getting a good deal. However, wirely ended up adding an extra line to my verizon wireless plan without my authorization....

#286198
Jan 03, 2012
141

Customer...
Wirefly LIES THROUGH THEIR TEETH

Last June i bought an Incredible 2 with Verizon as a carrier and i was attracted by the offer of Wirefly proposing no activation fee ($36.00) along with some free back up system.

#285828
Jan 02, 2012
188

Krakozhi...
Wirefly again uses dishonest tactics!

Just a couple months ago I purchased a new cell phone from Wirefly when I was due for an upgrade. I had an awful experience and was blatantly lied to by the sales rep that sold the...

#285175
Dec 30, 2011
160

Bsparks3
Wirefly - Very Shady Operation

Lost device which is something I never did. Other cell phone insurance organizations would honor replacement. However, Mobile Device Protection would not. It appears that Wirefly...

#284882
Dec 29, 2011
114

Anonymous
Wirefly - Very PISSED.... I want my contacts back.

After completing the web purchase process from the Wirefly site, I tried to transfer my contacts to my phone. The Wirefly Mobile Backup did not work. It asked me to downgrade my Sa...

#284292
Dec 27, 2011
109

Doviinc
Wirefly ONLINE SCAM

Two days in a row I was shopping for a VZW RAZR in white at wirefly.com and a revolving price in red next to the phone picture stopped at $45.62 and $45.99. I immediately called i...

#282206
Dec 17, 2011
283

Cvansick...
Wirefly is a fantastic company... at screwing the public

Here's the story: Purchased a new phone and 2 year phone contract through Wirefly for my Grandmother. At the time she had a 1000 minute family plan. With my grandf...

#282021
Dec 16, 2011
213

Bronze10...
A simple mistake by Wirefly?

Ordering my phone through WireFly (WF) was a big mistake! I ordered a SamSung Exhibit II 4G phone, but instead, they decided to ship me a SamSung Exhibit 4G, the previ...

#277778
Nov 28, 2011
214

WireflyS...
Wirefly is incompetent

I ordered a pair on phones from Wirfly (well almost oreded). After 2 hrs and 3 representatives going over almost every phone and plan they have to offer the representative(s)and I ...

#274721
Nov 13, 2011
231

Nhupisse...
Wirefly cheats on customers

I ordered 2 phones on wirefly.com. After go through the list of what I want to add into my account, I checked " keep my existing data feature" as I don't need the $30 required prem...

#273820
Nov 09, 2011
354

Suziegon...
Wirefly - Their numbers are disconnected

This company has been taking money put of my checking account every month and now that i need to get a hold of them their numbers are disconnected and the one number i sort of get ...

#273654
Nov 08, 2011
202

Hknarvik...
Wirefly LIES ABOUT EVERYTHING

I PLACED A ORDER WITH KMART WIRELESS WHO SELLS PHONES FOR WIREFLY. I PLACED MY ORDER FOR A NEW LG REVOLUTION FOR VERIZON WIRELESS. WHEN I GOT THE PHONE IT HAD A BIG CRACK IN THE SC...

#272079
Nov 01, 2011
273

Krahm786
Wirefly - Returned phone, still charged

I am absolutely infuriated at this moment. After several chats and several phone calls, I have not received a resolution.My story:Sep 25th, received phone

#270679
Oct 26, 2011
264

Anonymous
Wirefly phones returned and still got charged!

I ordered 3 phones from wirefly and I had to leave country for 1 year so I returned them back within 1 week. It took them another 10 days to process the order as beeing returned no...

#269698
Oct 21, 2011
174

Rnoldh
Wirefly is the worst cell phone seller ever!

Dealing with Wirefly.com was one of the worst phone ordering situations of my life! They are in the Phillipines and 99% of their agents are difficult to impossible to understand. ...

#268916
Oct 18, 2011
326

Bigb856
Wirefly - Never getting my phone

On Sept. 29th I received two phones that I ordered through Wire fly. One phone didn't work. I called their CSR and they gave me a RA# and told me to use the ONLY return shipp...

#267127
Oct 10, 2011
322

Katwat
Wirefly = Horrible Customer Service

I ordered a phone Samsung Charge from them last weekend. In hind sight I probably should have known better. The website initially indicated the phone would be $99, but when I con...

#266809
Oct 08, 2011
353

Patwah
Wirefly - No service or no sim card in phone

I got a t-mobile cel phone upgrade, but has not had the pleasure of fully enjoying the phone. I have been calling customer servive constantly for a resolution. The new cel rarely h...

#266784
Oct 08, 2011
273

Anonymous
Wirefly escalation joke...

I purchased 2 Samsung Charges via a Verizon upgrade from non-data phones, the transaction included $100 gift cards, 1 per phone. Got the phones, activation and transfer worked gre...

#265560
Oct 02, 2011
360

Krakozhi...
Wirefly uses dishonest sales tactics, no customer service.

On September 8th, I called wirefly to order the Droid Bionic. They were not the cheapest but I have a friend that purchased a phone a few years back at a good price... so I decided...

#265462
Oct 01, 2011
274

Ltmass
Wirefly - Wire Fly just sucks

What a horrible company this is. I wish I listened to the reviews here. I bought my HTC Thunderbolt and ported my number from another carrier after calling both Verizon and Wirefly...

#264446
Sep 27, 2011
404

Anonymous
Wirefly is clueless

Customer service reads from a script from another country thus is not very helpful and was a total waste of my time for several phone calls. They tell you everything is fine and t...

#262882
Sep 19, 2011
159

Pissedwi...
Wirefly is completely incompetent and refuses to correct their mistakes properly

I ordered a Droid Bionic from Wirefly on Saturday, and I received it on Wednesday. They sent me the wrong instructions on how to activate it. So when I called Wirefly, it took them...

#262505
Sep 17, 2011
294

Mdotg
Wirefly doesn't care about their customers

Wirefly seems to send you a phone that doesn't work at first so that you have to return the phone. I called and told them the phone wouldn't activate and they told me they ...

#261443
Sep 12, 2011
235

Kenny759
Wirefly, misleading 0 activation fee

Wirefly has a promotional 0 activation fee online for the Sprint service. It's been a year and after contacting Wirefly several times, still no results. I am the one who ALWAYS...

#259423
Sep 02, 2011
356

Quilter41
Resolution of Wirefly complaint

We complained to Wirefly regarding a Motorola Droid cell phone we purchased from them that could not connect to the internet. The phone was returned and new phone sent to us. The n...

#258981
Aug 31, 2011
323

Anonymous
Wirefly still up to their old (at least 5 years) tricks!

I CANNOT believe they are still in business ripping people off!They never paid a $200.00 rebate on a smart phone I bought years ago, while my husband was able to find a...

#258709
Aug 30, 2011
457
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Cellular telephone (also called mobile telephone) became irreplaceable in everyday life of any civilized modern person. Its concept was created by AT&T after the Second World War, but at that moment no technologies for its creation were available. The first cellular telephone for widespread use was presented by Motorola in 1983 and it worked by means of short-wave analog or digital telecommunication in a wireless connection established between a telephone and a relatively nearby transmitter. Tern 'cellular' is used because the system works many base stations divide thus a service area into multiple 'cells'. Cellular calls are transmitted from base station to base station while subscriber travels from cell to cell, like it was practiced in first car (mobile) phones.

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